Pegasus Aviation Advisors

Etihad Airways

Strategic plan for Etihad Airways to align resources to implement an ORAT program for Abu Dhabi Midfield Terminal Project.

Project References

Etihad Airways

airplane in sky and sky blue with a few white clouds.

Challenge:
Etihad Airways (EY) asked Pegasus Aviation Advisors to prepare a strategic plan to align all its resources necessary to implement an ORAT program for the Abu Dhabi, (AUH), Midfield Terminal Project (MTB).

Solution:
Pegasus Aviation Advisors undertook a comprehensive review of the MTB plans and analysed a series of engagements/commitments that EY would be required to commit to an ORAT program including:

  • Align customer services with service delivery

  • Concept of Operations (CONOPS) for MTB

  • Staff training and familiarization

  • Delivery risk analysis

  • Proposed participation and leadership structure

  • Stakeholder engagement

Results:
The client received a comprehensive time-lined MTB ORAT Strategy that was presented to and accepted by EY senior management.